The Shetland Group, LLC specializes in buying and selling U.S. Coins.
John Lorts can provide appraisals for the first right to purchase or to sell in our eBay store. Our fee for consignment of items to sell in our store will be a minimum of $100 or 30% of the sale price or "hammer" price in auction, plus packaging and first class/priority shipping.
Items must be seen to determine condition and authenticity for proper assessment.
Summary of Selling Policies
Payment for Services - We accept PayPal and money orders. We prefer PayPal because of the ease of transacting business. We do not accept personal checks.
Fees - Sales of COINS and BULLION are not subject to Colorado sales tax. However being a Colorado business, we must charge Colorado sales tax (7.4%) on all other items to all buyers with a Colorado ship-to address. We do charge a small packaging and handling fee for sales. For larger items that require special or fragile packaging, there will be a unique charge for that item.
Shipping - We ship to all U.S. locations, via USPS First Class with delivery confirmation. Insurance is optional. Other U.S. shipping options are available and will be quoted upon request. We can also quote shipping fees and options to international locations, upon request.
Customer Service and Return Policy
Items returned to us within ten (10) days after delivery confirmation qualify for a refund.
Our goal is your satisfaction, and we will issue refunds with the following exceptions:
1) Returned items must be in the same condition as when shipped. Items damaged in shipment will not qualify for a refund.
2) Sealed items are not returnable for refund if our seal/seals are broken or opened.
3) There will be no refunds on rolls, bulk items, lots, bullion items, sets, partial sets or certified coins sold in the grading service holders or "slabs." All of these numismatic items are sold "as is."
4) No refunds of shipping and handling charges. We will only refund the purchase price of the item itself.